
Frequently Asked Questions.
What Gear do I need?
All riders must bring with their own bike and helmet, and wear suitable clothing—covered shoes, shorts, and a t-shirt at minimum. Helmets may be inspected to ensure they meet the AS/NZS 2063 safety standard (check for a sticker inside the helmet). If you need extra or to hire gear, nearby bike shops are available at the various locations. We also recommend bringing a waterproof jacket, a warm layer, any preferred protective gear, snacks, and water to stay fuelled and comfortable during the session.
What if the weather is bad?
While we do try and go ahead in most conditions. We will look to delay, postpone or cancel the session if the conditions present a risk to the riders or staff.
Where do we meet?
The meeting points for the listed session locations are as follows:
Mt Victoria - Pirie St Playground (https://maps.app.goo.gl/nmZkkMtSyGafyRtm6)
Makara - Main Carpark (https://maps.app.goo.gl/bo3LzMBGahmp6iSv9)
Polhill - Bottom of Serendipity/Start of Transient (https://maps.app.goo.gl/YyJX9LGtjW2DkpVeA)
Porirua - Raiha St Entrance (https://maps.app.goo.gl/G2xamwXfMiwvRNqQA)
Wainuiomata - Waiu Carpark (https://maps.app.goo.gl/NznesJLM8qqinMsP9)
If you have listed “Other Location” then we will discuss a meeting location prior to the session.
Are there any risks I should know about before getting started?
Mountain biking involves risk, and that risk increases with trail difficulty. By choosing to take part in a coaching session, you accept that falls or crashes can happen — whether from terrain, obstacles, or other riders. You’ll never be pushed to ride something you’re not comfortable with, the decision to attempt any feature/trail is yours, and we’ll always do our best to keep things safe. That said, risk can’t be removed entirely. By signing up, you acknowledge this. You can also read the full Participant Risk Disclosure in our Terms & Conditions.
What if I can no longer make the session?
The Fluid Lines cancelation policy is as follows:
Cancellation Policy:
- Less than 24 hours before course/No show: 100% of course cost.
- 24- 48 hours before course: 50% of course cost.
- More than 48 hours before course: no charge.